Frequently Asked Questions
Everything you need to know about shopping with Bone Safety.
What shipping methods do you offer?
We provide standard, expedited, and overnight shipping options. All orders are processed within 1-2 business days, and tracking information is sent via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products certified for safety standards?
Yes, all products sold by Bone Safety undergo rigorous quality control and meet or exceed industry safety certifications to ensure maximum protection for our customers.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer bulk or wholesale discounts?
Absolutely. For large-scale orders or corporate accounts, please reach out to our sales department through the contact form to receive a custom quote and volume pricing.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery in real-time.